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RE: (erielack) HO Tangent DL&W Gons - Rolling Properties



OK, I think that this should clear things up for those who still may wonder what happened.  This is a clip from the Tangent Scale Models email newsletter...
 
Tom Schmieder
 




Finaly, a minor production snafu
For some of our new ACF 70-ton gondolas, a quality issue has caused some cars to sit a little too low in height and therefore they do not roll well, and the coupler height is equally impacted.  While we carefully designed the car to have significant steel weights hidden above the trucks (and underneath a prototypical depth floor) to make the gondola significantly heavy, we did not consider the impact a production error would have on rolling quality.  The good news is that this is easily remedied with a less than 10 cent expenditure per car with a washer likely already in your model toolbox, OR by writing us an email; please see our website’s “Customer Service” tab for assistance in case you desire assistance.  
 
We want you to be satisfied with your purchase.  Unfortunately, this was discovered after our first production models were shipped.  Future orders placed directly with us starting tomorrow will include spare washers from Kadee in a baggie for modeler addition if necessary.
 
We thank you for your support of our new releases.  And as always, the fastest way to reach us is by email via tangentscalemodels_@_yahoo.com  
 
Thank you for your support!
 
David Lehlbach
Tangent Scale Models
 

 
> From: prrk41361_@_yahoo.com
> To: erielack_@_lists.railfan.net
> Subject: RE: (erielack) HO Tangent DL&W Gons - Rolling Properties
> Date: Sun, 8 Aug 2010 13:50:54 -0400
> 
> Chuck; Actually, I don't think it's a design issue since the first run of
> PRR, Wabash and SP cars from October 2009 didn't have this issue. For some
> reason, some, not all of this run have the issue.
> 
> Brian J. Carlson, P.E.
> Cheektowaga NY
> prrk41361_@_yahoo.com
> 
> 
> -----Original Message-----
> From: Chuck Yungkurth [mailto:raildata_@_comcast.net] 
> Sent: Sunday, August 08, 2010 11:48 AM
> To: EL Mail List
> Subject: Re: (erielack) HO Tangent DL&W Gons - Rolling Properties
> 
> Having done engineering design work for almost all of the major HO 
> manufacturers, I can say speaking from a good deal of experience that truck 
> wheel / underframe interference is a design problem.....not a quality issue.
> 
> With present day CAD design systems there is just no excuse for this sort of
> 
> thing.
> 
> Chuck Yungkurth
> Boulder CO
> 
> ----- Original Message ----- 
> From: "Paul Brezicki" <doctorpb_@_bellsouth.net>
> To: "EL Mailing List" <erielack_@_lists.railfan.net>; "Pat Moore" 
> <pat.moore_@_att.net>
> Sent: Sunday, August 08, 2010 5:51 AM
> Subject: RE: (erielack) HO Tangent DL&W Gons - Rolling Properties
> 
> 
> > Pat, I agree to a point. The work involved is minimal, much easier than, 
> > say, reaming out the underframe on the Atlas 89' flat with a dremel tool. 
> > It's the principal. Unless you're a collector and plan to keep the car in 
> > a box, a freight car needs to roll, must have a minimum weight to stay on 
> > the rails, and must couple/uncouple. That's it. If it can't do these 
> > things, no amount of fine detail and crisp lettering will prevent it from 
> > gumming up an operating session. I recall someone mentioning a modeler who
> 
> > emphasized the point by attaching trucks and couplers to a wooden block. 
> > Tangent does get kudos from me by including KD #58's. But the wheel issue 
> > screams QC, and they can't blame the factory in China because IIRC their 
> > products are assembled here. Didn't you have an unrelated problem with 
> > their EL CH's?
> >
> > Paul B
> >
> >
> > From: pat.moore_@_att.net
> > Subject: RE: (erielack) HO Tangent DL&W Gons - Rolling Properties
> >
> > My Tangent gondola finally showed up in the mail and once again they have 
> > done a great job. I got one of the PC ones. The rolling quality left a 
> > bit to be desired, as has been noted. Personally, I didn't feel any 
> > aggravation because after checking the coupler height, I would have needed
> 
> > to add some Kadee washers anyway. I quickly installed a gray washer on 
> > each bolster and it rolls fine now, and has the proper coupler height.
> >
> > While some will complain about having to fix a $32 "ready-to-run" model, I
> 
> > personally don't think it is worth complaining about. I always consider 
> > "Ready-To-Run" to be a bit of misnomer anyway. Every supposedly RTR model
> 
> > will have to pass inspection before it gets on the layout and most will 
> > get weathered anyway. I think that most of us can handle turning the 
> > model upside down, removing the trucks, installing a few washers, and then
> 
> > putting the trucks back on. Incidentally, I wonder how many of our model 
> > railroading forefathers would roll over in their grave if people 
> > complained about having to remove trucks to install a few washers.
> >
> > As long as Tangent keeps doing their homework and providing detailed 
> > models that are SPOT ON in terms of their decoration, they'll do fine. 
> > Even if once in a while we have to install some washers.
> >
> > Now, to bring this rant back on topic...has anyone been able to furnish 
> > David Lehlbach with high quality images of these gons in EL paint? I sure
> 
> > would like to get a bunch of them.
> >
> > - -pat moore
> >
> >
> >
> >
> >
> > The Erie Lackawanna Mailing List
> > http://EL-List.railfan.net/
> > To Unsubscribe: http://Lists.Railfan.net/erielackunsub.html 
> 
> 
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